How to rectify an incomplete or insufficient residence application
If you have applied for a residence permit in Chile, and your application does not meet the legal requirements, the National Migration Service (Servicio Nacional de Migraciones) will notify you by email of a Resolution of the title “Incomplete or insufficient application. Grants time to submit documents” (Solicitud incompleta o insuficiente – Otorga plazo para remitir antecedentes), which will indicate the documents you must attach and the reason why they are requested again (e.g.: an expired document was attached, a document was attached without apostille or legalization, etc.).
Once you receive the notification by email, you will have a maximum of 60 days to attach the documents requested by the Service, otherwise, the application will be rejected according to the provisions of article 88 No. 1 of Law 21.325. Only in case you do not have the requested document, you must attach a letter explaining the situation (carta explicativa).
Picture: notification requesting additional documents
How to submit the documents required by the National Migration Service
To attach the documents requested by the Service, you must go to the National Migration Service’s website, log in with your account, and click on “Inbox”:
Once in your inbox, you will see that is something pending. Click on the blue button “Realizar”:
Next, you will be welcomed to the “Módulo de Recepción de Antecedentes Adicionales”:
In the following window, we will have to upload the requested documents:
As indicated in this window, we only have to upload the documents requested in the Resolution (Incomplete or insufficient application. Grants time to submit documents). We can upload up to 4 documents in PDF format:
After uploading the documents requested by the National Migration Service, we will have to click on “Next” to preview them and verify that we have correctly attached the documents.
Finally, we will have to click on “Finalizar” (Finish) to send the documents required by the migration authority for its review:
Once the documents have been sent, we will no longer see the process in our inbox, and we will only have to wait for the final response to the residence application.
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